I’ve worked for the University for a number of years in various role. My current role, Collegiate University IT Relationship Manager, Head of ITS3, is a role managing projects and services in colleges and new unit set ups, gaining a critical insight into how local IT interfaces with IT Services’ provision. Acting as a trusted advisor/consultant to local IT providers and their stakeholders, building and managing relationships, working in a consultancy capacity and where appropriate helping to align local strategy to that of the wider University. I engaging with local ITSS members, extract local knowledge that would be valuable to a project, and have an oversight of other activities that might conflict with a project’s timings.